Capability 04
AI Observability & LLMOps
Bring visibility, control and operational excellence to AI applications.
Services included
- AI observability architecture
- LLM tracing and instrumentation
- Logging and monitoring
- Token usage and cost monitoring
- Latency and performance optimization
- Prompt management and versioning
- Experimentation and deployment pipelines
- LLMOps implementation
- Model routing and gateway integrations
- Production alerting and incident management
Business problems addressed
- No trace from a user outcome back to prompts, retrieval, tools, and models.
- Cost and latency discovered on the invoice instead of in the design.
- Prompt and model changes with no history and no rollback.
Example enterprise use cases
- Instrumenting a production copilot before it is widely released.
- Standing up prompt versioning, experiments, and a deployment path.
- Routing models through a gateway with budgets, fallbacks, and alerts.
Typical deliverables
- Observability architecture.
- Tracing, logging, and cost views tied to real requests.
- Prompt management and a deployment pipeline.
- Alerting and an incident path the team can actually run.
Engagement model
Managed AI Services
Related industry lines
ScopedFinance & AccountingFinance runs on documents, reconciliations, and controls. We apply AI where the work is repetitive and keep accountants responsible for the numbers that get reported.OpenScopedCompliance & RegulatoryCompliance work is monitoring, evidence, and submissions. We use AI to gather and structure that material. The compliance owner remains accountable for the position the organization takes.OpenFutureLogistics & Supply ChainLogistics coordination depends on documents, exceptions, and partners outside the building. This is a future service line we are preparing, not a network we operate today.OpenScopedIT & Software OperationsIT and software operations already live in queues, tickets, and code. We apply AI to triage, testing, and analysis, with engineers still responsible for what ships and what changes in production.Open